Privacy Policy

Last Updated: January 17, 2025

1. Overview

Digital Tally Counter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our counting applications.

Privacy-First Approach: We use local storage by default, meaning your counting data stays on your device unless you explicitly choose cloud features.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing details processed securely through our payment providers
  • Contact Information: Details you provide when contacting customer support
  • Feedback and Surveys: Responses you provide to surveys or feedback requests

2.2 Information Collected Automatically

  • Usage Data: How you interact with our application (features used, session duration)
  • Device Information: Browser type, operating system, IP address
  • Cookies and Local Storage: Preferences, settings, and temporary data

2.3 Counting Data

Local Storage Default: Your counting data is stored locally on your device by default. We only store counting data on our servers if you explicitly enable cloud sync features.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Provide and maintain our counting applications
  • Process payments and manage subscriptions
  • Sync your data across devices (when enabled)
  • Provide customer support and respond to inquiries

3.2 Service Improvement

  • Analyze usage patterns to improve our applications
  • Develop new features and functionality
  • Monitor and analyze trends and usage

3.3 Communication

  • Send service-related notifications
  • Provide updates about new features (with your consent)
  • Respond to your comments and questions

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

  • Payment Processing: Stripe for secure payment processing
  • Authentication: Memberstack for user authentication
  • Analytics: Google Analytics for usage statistics (anonymized)
  • Email Services: For transactional emails only

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

5.1 Storage Locations

  • Local Storage: Counting data stored on your device by default
  • Cloud Storage: Optional cloud sync stored on secure servers in the United States
  • Account Data: Stored on secure servers with encryption

5.2 Security Measures

  • Data encryption in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

5.3 Data Retention

  • Account Data: Retained while your account is active
  • Usage Data: Anonymized data may be retained for analytics
  • Local Data: Controlled entirely by you on your device

6. Your Rights and Choices

6.1 Access and Control

  • Access: Request access to your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a portable format

6.2 Communication Preferences

  • Opt out of marketing communications
  • Manage notification settings
  • Update communication preferences in your account

6.3 Data Processing

  • Object to certain types of data processing
  • Restrict processing of your data
  • Withdraw consent where processing is based on consent
GDPR Rights: If you're in the EU, you have additional rights under GDPR including the right to lodge a complaint with supervisory authorities.

7. Cookies and Tracking

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the application to function
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our service

7.2 Local Storage

We use browser local storage to save your counting data and application settings. This data remains on your device and is not transmitted to our servers unless you enable cloud sync.

7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our application.

8. International Users

8.1 Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States where our servers are located.

8.2 EU Users (GDPR)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We have implemented appropriate safeguards for international data transfers.

8.3 California Users (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will post the updated policy on this page
  • We will update the "Last Updated" date
  • For significant changes, we will notify users via email or in-app notification
  • Continued use of our services after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For EU users, you can also contact our Data Protection Officer at: dpo@digitaltallycounter.com

Questions About Your Privacy?

We're committed to transparency. If you have any questions about how we handle your data, contact our privacy team. We're here to help!