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We're here to help! Get in touch with our team for support, sales inquiries, or general questions.

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Get in Touch

Email Support

questions@digitaltallycounter.com
We typically respond within 24 hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Weekend support for urgent issues

Live Chat

Available for Pro & Business users
Access through your account dashboard

Documentation

Help Center & FAQ
Self-service guides and tutorials

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Frequently Asked Questions

How do I upgrade my account?

You can upgrade your account by visiting our pricing page and selecting the plan that best fits your needs. All upgrades take effect immediately with proration for existing subscriptions.

Is my data secure?

Yes! We use local storage by default, which means your data stays on your device. For cloud features, we use industry-standard encryption and follow strict privacy practices. Read our privacy policy for details.

Can I use the app offline?

Absolutely! Our app works offline once loaded. You can add it to your device's home screen for a native app experience. Your data will sync when you reconnect to the internet (for Pro+ accounts).

Do you offer enterprise features?

Yes! We offer custom enterprise solutions including API access, on-premise deployment, custom integrations, and dedicated support. Contact our sales team for more information.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise accounts. All payments are processed securely through Stripe.